-You don't mind rolling your sleeves up and doing whatever it takes to make it-

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About WAYPOINT

WAYPOINT operates licensed ecommerce stores for some of the world's most recognized gaming and entertainment brands. We build products, launch collections, manage stores, coordinate licensors, and drive sales across multiple Shopify storefronts.

We are building a high-accountability ecommerce organization designed to scale. We are looking for operators who take ownership, solve problems, move quickly, and care deeply about execution quality.

This is not a coordinator role.

This is not a project manager role.

This is a store ownership role.

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Role Overview

Each Ecommerce Producer owns specific stores from end to end.

Think of yourself as the General Manager of a retail store. You are responsible for what gets launched, the quality of the products, how the store looks, how projects move forward, and ultimately whether things happen on time and at a high standard.

The Producer is the owner of execution.

You are expected to drive work, not wait for instructions.

You identify problems before they become emergencies.

You hold a high standard for quality and organization.

You care about details because details affect customers, licensors, and revenue.

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What You'll Own

Product Development

You will own products from concept through launch.

Responsibilities include:

• Product planning and prioritization
• Writing product briefs
• Coordinating sourcing requests
• Reviewing samples
• Managing revisions
• Driving approvals
• Launch readiness
• Final quality control

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Shopify Store Management

You will fully manage your assigned stores.

Responsibilities include:

• Product setup
• Product pages
• Product copy
• Pricing
• Collections
• Navigation
• Merchandising
• Homepage updates
• Inventory visibility
• Front-end quality control
• Back-end configuration

You should be comfortable working directly inside Shopify every day.

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Design Management

You will work closely with designers to execute product launches.

Responsibilities include:

• Creating design tasks
• Assigning projects
• Establishing priorities
• Managing timelines
• Providing direction and feedback
• Reviewing work before approvals

You are responsible for ensuring designers receive complete, organized instructions.

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Product Launches

You will coordinate launches from beginning to end.

Responsibilities include:

• Launch planning
• Cross-functional coordination
• Readiness reviews
• Product page verification
• Communication with customer service
• Launch execution

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Licensor Communication

You will act as the primary day-to-day contact for licensors.

Responsibilities include:

• Approvals
• Product reviews
• Timeline management
• Follow-ups
• Meeting participation

Strong written communication and professionalism are required.

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Reporting & Performance Analysis

You will analyze store performance and prepare monthly store reports.

Responsibilities include:

• Reviewing sales performance
• Identifying opportunities
• Tracking launch results
• Explaining successes and failures
• Presenting recommendations

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Quality Control

Quality ownership sits with the Producer.

You are expected to catch issues before licensors, customers, or management see them.

Examples:

• Typos
• Incorrect product specs
• Poor mockups
• Broken Shopify pages
• Missing assets
• Approval mistakes
• Launch errors

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What Success Looks Like

A successful Producer:

• Launches products on time
• Keeps projects organized
• Drives teams forward without constant supervision
• Maintains high quality standards
• Builds trust with licensors
• Solves problems independently
• Produces stores that generate revenue and operate smoothly
• Reduces surprises, emergencies, and last-minute firefighting

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Who We're Looking For

We are looking for a highly organized operator with strong personal drive.

The ideal candidate:

• Takes ownership naturally
• Notices details others miss
• Follows through relentlessly
• Is proactive rather than reactive
• Cares about outcomes, not just tasks
• Is comfortable making decisions
• Can manage multiple projects simultaneously
• Wants responsibility
• Holds themselves accountable

This role is a strong fit for someone who enjoys building, organizing, improving, and executing.

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Who This Role Is NOT For

This role is not a fit if you:

• Need constant direction
• Wait to be told what to do
• Miss deadlines regularly
• Avoid difficult conversations
• Forward work instead of owning it
• Accept mediocre quality
• Believe "good enough" is usually good enough
• Frequently say "that's not my responsibility"
• Require someone else to catch your mistakes

We are looking for ownership, urgency, accountability, and attention to detail.

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Requirements

• Ecommerce experience
• Shopify experience
• Strong project management and organizational skills
• Excellent written English
• Experience coordinating creative projects
• Strong attention to detail
• Ability to manage multiple deadlines simultaneously
• Comfortable working in a fast-paced remote environment

Strongly Preferred

• Licensed merchandise experience
• Consumer products experience
• Manufacturing or sourcing exposure
• Trello or project management software experience
• Digital merchandising experience

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Our Best Producers

Our strongest Producers are not the loudest people in the room.

They are the people who take ownership, stay organized, push projects forward, ask good questions, maintain standards, and reliably get things done.

If you are the type of person who sees a problem and fixes it instead of walking past it, we'd like to talk to you.

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